Branding for Home Services Business
First Responders
BRAND GUIDELINES
LOGO
STATIONERY
REPORTS
MARKETING COLLATERAL
EMAIL GRAPHICS
VEHICLE WRAP
The Challenge
First Responders is the top-tier provider in Mold Remediation, Water Damage, and Trauma Cleaning services in its region. As the business grew, the company wanted to ensure their customer-facing collateral, reports, and sales materials reflected the highest quality to match their superior standard of service. Luis partnered with us to create branding for home services business, First Responders, to bolster his reputation and communicate professionally with clients.
Outcome
It was clear from the outset of our engagement that First Responders had a high level of focus on providing superior quality at every step in the customer experience. The owner wanted to bring that same focus to all of First Responders’ customer-facing content. South Square Creative was up for the challenge!
After discussions about where he’d like to take the business as it grows along with the nature of working with affluent clientele, South Square Creative needed to craft branded assets that served as yet another point of reassurance to an already worried customer (after all, no one acquires property repair services without stress.) Through collaborative discussions and designing a tailored identity system, First Responders received a full-scale brand suite and interactive reports that stood out in the Massachusetts home repair market.